You’ve just spent a hefty sum on your Xbox 360 game, next thing you know the game you’ve just brought isn’t playing. Just when you thought the red ring of death was your biggest worry- the Xbox 360 scratched disc problem is becoming a bit of a pain in the ass for alot of gamers.
Gamers have reported hearing a grinding sound coming from the console, before the game stops playing. Take a look at the disc, and you may also see a large circular scratch around the disc.
This appears to be a common problem to owners of the 360 globally. So much so that the EU Consumer Commissioner has written to Microsoft to express their concern about the amount of complaints they are getting.
Microsoft claims that the scratched disc problem is due to gamers handling their consoles roughly and shock vibrations. However researchers in the UK have carried out tests to see if this is the case and concluded that vibrations and general movement of the console did not cause the Xbox 360 to scratch the discs.
It seems that Microsoft is putting the blame firmly on the consumers.
Again, as we always reiterate, use your warranty.
Have you heard of Microsoft’s Disc Replacement Program?